Privacy Policy & Cookie Policy

Privacy Policy

Effective Date: July 24, 2026

Renaissance Assisted Living (“Renaissance Assisted Living,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website, renaissanceal.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect information collected through our Website and describes the choices you may have regarding your personal information.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you interact with our Website. This may include information submitted through contact forms, inquiry forms, tour requests, or other online forms.

Information we may collect includes:

  • First and last name
  • Email address
  • Telephone number
  • Mailing address
  • Information about your inquiry or request
  • Information you provide when requesting a tour or additional information
  • Any other information you voluntarily submit to us

Information You Should Not Submit

Please do not submit highly sensitive personal or medical information through general website contact forms unless specifically requested by Renaissance Assisted Living through an appropriate and secure method.

If you choose to provide information about yourself or another individual, including information relating to health or care needs, you understand that general website forms and email may not be appropriate for transmitting sensitive information.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, analytics tools, web server logs, pixels, and similar technologies.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website or webpage
  • Approximate geographic location
  • Information about how you interact with the Website
  • Other technical and usage information

We use this information to understand how visitors use our Website, improve website performance, maintain security, and improve our marketing and communications.

3. How We Use Your Information

We may use personal information collected through the Website to:

  • Respond to questions and inquiries
  • Respond to requests for information
  • Schedule or respond to requests for tours or visits
  • Communicate with you about our services and offerings
  • Provide information you request
  • Improve our Website and user experience
  • Analyze website traffic and usage
  • Monitor and maintain Website security
  • Prevent fraud, abuse, or unauthorized activity
  • Conduct marketing and advertising activities
  • Comply with legal and regulatory requirements
  • Carry out other purposes disclosed at the time information is collected

4. Communications

If you provide your telephone number, email address, or other contact information, we may use that information to respond to your inquiry or communicate with you regarding your request.

Depending on how you contact us and the information you provide, we may communicate with you by telephone, email, text message, or other appropriate methods.

You may request that we stop sending non-essential marketing communications by following the unsubscribe instructions included in an email or by contacting us directly.

Please note that opting out of marketing communications does not necessarily prevent us from sending important communications related to an inquiry, request, transaction, or service.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, analyze traffic, and support marketing and advertising efforts.

For more information about our use of cookies, please review our Cookie Policy below.

6. Analytics and Advertising

We may use third-party services to help us understand Website traffic and visitor behavior and to measure the effectiveness of our advertising and marketing campaigns.

These services may use cookies, pixels, tags, or similar technologies to collect information about your interaction with our Website.

Depending on the services used on the Website, these providers may include analytics, advertising, social media, or marketing technology providers.

These third parties may collect information such as:

  • IP address
  • Device and browser information
  • Pages visited
  • Website interactions
  • Referring websites
  • Approximate location
  • Advertising identifiers

We may use this information to measure advertising performance, understand visitor interests, improve our marketing, and provide more relevant advertising.

You may be able to limit certain types of online advertising through your browser settings or through tools provided by advertising platforms.

7. How We Share Information

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide services.

These parties may include:

  • Website hosting providers
  • Website developers and technology providers
  • Analytics providers
  • Advertising and marketing providers
  • Customer relationship management providers
  • Email and communication service providers
  • Professional advisors
  • Legal or regulatory authorities when required by law

We do not sell your personal information for money.

We may share information when necessary to:

  • Comply with applicable laws or legal processes
  • Respond to lawful requests from governmental authorities
  • Protect the rights, property, or safety of Renaissance Assisted Living
  • Protect the safety of visitors, residents, employees, or others
  • Detect, prevent, or investigate fraud or security issues
  • Support a merger, acquisition, sale, or transfer of business assets

8. Third-Party Websites

Our Website may contain links to websites operated by third parties. These websites may include social media platforms, healthcare resources, map services, or other external websites.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or through our Website.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

The length of time we retain information may vary depending on the nature of the information and the purpose for which it was collected.

11. Children’s Privacy

Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.

If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information.

12. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your personal information is used or shared
  • Opt out of certain marketing communications
  • Exercise applicable rights regarding cookies or targeted advertising

To make a privacy-related request, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests.

13. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to such signals unless required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Renaissance Assisted Living through the contact information provided on our Website.

Renaissance Assisted Living
Website: renaissanceal.com

Cookie Policy

Effective Date: July 24, 2026

This Cookie Policy explains how Renaissance Assisted Living (“Renaissance Assisted Living,” “we,” “us,” or “our”) uses cookies and similar technologies on renaissanceal.com (the “Website”).

By continuing to use our Website, you may be allowing cookies and similar technologies to be used as described in this Cookie Policy, subject to your available cookie and privacy choices.

1. What Are Cookies?

Cookies are small text files that websites place on your computer, smartphone, tablet, or other device when you visit a website.

Cookies allow a website to recognize your device and remember certain information about your visit.

We may also use similar technologies, including pixels, tags, web beacons, local storage, and other tracking technologies.

2. Types of Cookies We May Use

Essential Cookies

These cookies may be necessary for the Website to function properly. They may help with security, navigation, page functionality, and other basic website operations.

Because these cookies may be necessary for the operation of the Website, they may not always be removable through the Website’s cookie settings.

Analytics Cookies

Analytics cookies help us understand how visitors use our Website.

These cookies may collect information such as:

  • Which pages visitors view
  • How long visitors remain on the Website
  • How visitors navigate the Website
  • Which pages are most frequently visited
  • How visitors arrived at our Website

We may use this information to improve our Website and understand overall visitor activity.

Functional Cookies

Functional cookies may allow the Website to remember choices and preferences you make while browsing.

These cookies can help provide a more personalized and convenient experience.

Advertising and Marketing Cookies

We may use advertising and marketing technologies to measure advertising campaigns and understand how visitors interact with our Website.

These technologies may help us:

  • Measure advertising effectiveness
  • Understand which marketing campaigns generate website visits
  • Reach potential visitors through online advertising
  • Provide advertisements that may be more relevant to users
  • Limit how frequently an advertisement is displayed

Third-party advertising providers may place or access cookies and similar technologies on our Website.

3. Third-Party Cookies

Some cookies may be placed by third-party service providers that perform services on our behalf or provide functionality used on our Website.

These third parties may include providers of:

  • Website analytics
  • Online advertising
  • Social media features
  • Website security
  • Embedded content
  • Maps and location services
  • Marketing and communication services

Third-party providers may use cookies according to their own privacy policies.

4. Managing Cookies

You can manage or restrict cookies through your web browser settings.

Most browsers allow you to:

  • View cookies stored on your device
  • Delete existing cookies
  • Block cookies
  • Allow cookies only from certain websites
  • Receive notifications before cookies are placed

Please be aware that disabling certain cookies may affect the functionality or performance of the Website.

If our Website provides a cookie consent or preference management tool, you may also use that tool to manage available cookie preferences.

5. Google Analytics and Similar Services

If analytics services such as Google Analytics are used on our Website, they may collect information about your use of the Website through cookies and similar technologies.

Analytics information may be used to understand Website traffic, improve content, and evaluate Website performance.

You can learn more about Google’s privacy practices through Google’s own privacy resources.

6. Online Advertising

If we use online advertising services, advertising providers may use cookies or similar technologies to measure advertising campaigns or provide advertisements based on previous interactions with our Website or other websites.

You may be able to control or limit certain personalized advertising through your browser settings or through privacy and advertising controls offered by relevant advertising providers.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies, technologies, or third-party services used on our Website.

Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions about our use of cookies or similar technologies, please contact Renaissance Assisted Living through the contact information available on our Website.

Renaissance Assisted Living
Website: renaissanceal.com